Policy, Terms & Conditions of Sale


Atlas Policy, Terms & Conditions of Sale

CREDIT TERMS: Customer terms with approved accounts are 1% 10 days, net 30 days.  Minimum charge is $25.  Any accounts over 30 days are subject to a monthly finance charge of the maximum allowed by law. Accounts over 30 days from invoice date will not be allowed merchandise on credit or cash until account is current. Customer agrees to pay fees which include but are not limited to all collection fees and/or court costs due in Harris County, TX.

CATALOG CONTENT and PRICES: To the best of our knowledge, the contents and prices of this catalog are correct. We assume no liability for any errors contained. We reserve the right to make any changes we feel necessary without notice.

1. If the invoice amount is over $300 net out of town, $150 net local (excluding A/C’s and Water Heaters) and the merchandise is delivered in Atlas truck routes on Atlas trucks.
2. Account must be in good standing. Freight not allowed on any past due accounts.
3. Special or discounted items may not qualify for a freight allowance.  Some orders may require a special handling fee.
4. Fuel charges will apply to all deliveries. Call if you have any questions 1-800-392-8527 or email sales@180039atlas.com.   

CLAIMS, SHORTAGES or DAMAGES: All shipments FOB origin. Title to the merchandise passes to the customer upon delivery to the shipper. SHORTAGES- Verify the number of cartons shown on the freight bill. Note any shortages on the freight bill and file a claim with the delivering carrier. VISIBLE DAMAGES- Accept delivery and note damage on the freight bill. Retain shipping carton and request inspection by delivering carrier. After inspection, file a claim with the carrier.  CONCEALED DAMAGE- Retain shipping carton with damaged merchandise and report within 2 days.  Request inspection by carrier. After inspection, file a claim with the carrier.  NO LIQUID CHEMICALS CAN BE SHIPPED BY UPS.

GUARANTEES AND WARRANTIES: Atlas makes no guarantees or warranties.  Manufacturers supply their own guarantees or warranties, please follow their guidelines.

RETURNS: No merchandise may be returned without prior authorization from our customer service department. Unauthorized returns will be sent back to the customer at his expense. All returns must be prepaid. No merchandise will be accepted for return after 30 days from the date of invoice. Invoice numbers and part numbers must be provided for each item returned. Authorized returns of merchandise which have faulty workmanship or which must be returned due to error on our part will receive full credit. Other returns will be credited at invoice cost less a 20% handling charge. Special ordered items may not be returned.

PRICES: Possession of a price list or catalog shall not be considered an offer to sell the merchandise listed herein at the price stated. Prices are subject to change without notice and also subject to all applicable taxes. Your tax resale exemption number must either be on file or accompany your order.



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